Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Karen & Paul Sydney. By using our website and placing an order, you agree to the terms outlined below.
1. Applicability
By placing an order on our website, you agree to these Terms & Conditions in full.
2. Product Information
We strive to ensure that all product descriptions and information are accurate and up to date. However, minor errors, typographical mistakes, or inaccuracies may occur.
3. Orders & Payment
Orders will only be processed after full payment has been received.
Available payment methods may vary depending on your location. Customers are responsible for checking which payment options are available in their country.
4. Processing & Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders are shipped directly from our international supplier
5. Returns & Cancellations
For all return conditions and procedures, please refer to our separate Return Policy.
6. Liability
We are not responsible for loss or damage during shipping if tracking indicates that the package has been successfully delivered.
Customers are responsible for providing the correct shipping address. Please double-check your details before completing your order.
7. Intellectual Property
All content on this website, including texts, images, branding, and logos, is the property of Karen & Paul Sydney and may not be used, copied, or distributed without prior written permission.
8. Complaints Procedure
If you have a complaint, you may submit it via email at:
info@karenpaulsydney.com
We aim to respond to all complaints within 5 business days.
9. Governing Law
These Terms & Conditions are governed by applicable international consumer and e-commerce regulations.