Shipping & Delivery
At Karen & Paul Sydney, we aim to deliver your order as quickly and efficiently as possible. Below you will find all the information regarding our shipping and delivery process.
Processing Time
Orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email including your tracking information.
Delivery Time
The average shipping time is 3–7 business days, depending on your location.
Please note that delays may occur during busy periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our international supplier.
Because of this, customs fees or import duties may apply depending on your country’s regulations.
Shipping Costs
Shipping costs are calculated at checkout and depend on factors such as weight, destination, and selected shipping method.
Responsibility During Shipping
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If the tracking information shows that the package has been delivered, responsibility lies with the customer.
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Please ensure that your shipping address is correct. Any errors must be reported within 24 hours after placing your order.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
info@karenpaulsydney.com